Please email support [at] myconvertapp.com for support.

Troubleshooting:

myConvert won’t start

Solution 1:
– Restart your device (by holding down the sleep button for 5 seconds and sliding the red bar, then turning on again)
– Try running myConvert again.

Solution 2:
– Reinstall myConvert.
– To do this, delete the application on your device first by holding down on the icon for a few seconds then press X to remove.
– Install using iTunes. You will be able to download the app free as long as you log in as the same user you bought the app with.
Warning: You will lose all your settings and changes made in myConvert.

How tos:

Customize favourites category list

  • Go to main screen
  • Click on favourites bar button at the bottom
  • Click on the ‘edit’ icon at the bottom of list
  • Select/deselect or move the category names as you like

Customize units list

  • Go to units category you want to┬ácustomize
  • Click on favourites bar button at the bottom
  • Click on the ‘edit’ icon at the bottom of list
  • Select/deselect or move the names as you like

Sorting changes you make will also effect the sorting in all other views

Adding a new unit

  • Go to the category you want to add new units to.
  • Go to settings
  • Click on ‘Units’ at the bottom bar
  • There will be a button called ‘Add unit.
  • If you can not see this button, it means that adding of new units is disabled in this category.
    Most likely because the category in question uses mostly advanced conversions, where as you can only add simple conversion formulas.

Delete your own unit

  • Go to settings
  • Click on ‘Units’ at the bottom bar
  • Click on Remove

If you can not see this button, it means that you have not added your own unit in this category.

Adding a new category

  • Go to settings
  • Click on ‘Categories’ at the bottom bar
  • Click on ‘Add category’

Remove your own category

  • Go to settings
  • Click on ‘Categories’ at the bottom bar
  • Click on Remove